Connect with confidence.

Need direct help? Email [email protected].

Before connecting

1. Connect the processor to the local network by Ethernet and the iPhone or iPad to the same LAN or Wi-Fi.
2. Confirm the processor's local IPv4 address. VX Control uses a manual address and TCP port 5200.
3. Add the processor in VX Control and allow Local Network access when iOS asks.
4. Connect, wait for the first successful synchronization, then unlock controls.
5. Validate write commands on a test display or during a maintenance window before live production.

Connection troubleshooting

• Confirm that the processor IP has not changed and that it answers on the same subnet.
• Disable VPN, client isolation, or guest Wi-Fi temporarily.
• Verify Local Network permission under iOS Settings › Privacy & Security.
• Ensure another controller is not changing the same state while testing.
• Use Demo mode to verify the interface independently from the hardware.

Visible controls

VX Control only presents a live control when its current driver can read or verify that function. Crop, EDID, input color, hot backup, output format, synchronization, audio, and Ethernet/OPT telemetry may appear in Demo mode but remain hidden during a live connection until they are safely implemented and validated.

Supported models

VX Control recognizes classic VX400, VX600, and VX1000 processors. Functions vary by model and firmware. Recognition is not a claim that every firmware version has been certified.

Safety

FTB and other disruptive actions use deliberate confirmation. Controls lock after backgrounding, reconnecting, or an uncertain read. The app does not automatically retry a write after a timeout.